/Guides/Currency brokers

Best foreign currency brokers for UK customers

Currency brokers remain popular in the UK, thanks to their huge focus on quality customer service.

With dedicated account managers, UK-based phone support, and custom, competitive rates, they could be just right for you.

Let me talk you through the benefits of broker support, a list of the top UK FX firms, plus how they stack up vs. banks and other alternatives.

Luke Eales
Author 
Luke Eales
4 minutes
September 17th, 2024
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In summary, currency brokers offer competitive exchange rates, no fees, and helpful phone-based customer service. The best currency brokers in the UK include TorFX, Currencies Direct, Regency FX and CurrencyFair.

Making large international transfers can be both costly and stressful.
That's why for me, currency brokers are an excellent option - especially for large, important payments.

In recent years, lots of new companies have launched to provide money transfer services.

Some such money transfer companies focus more on small or medium sized transfers at low cost.

Part of how they achieve such low costs is by offering more 'minimalist' customer support.

Don't get me wrong - the digital-first offerings do treat their customers well.

They just can't offer the level of personal care, understanding, advice & support that brokers are known for.

That's why currency brokers do it differently. They focus on building a personal understanding of your transfer needs, using phone or email to answer your questions and set up transactions.

Need a quick broker recommendation?

Are they cheap? Yes - often amongst the cheapest ways to send available on the market. They can do this thanks to their expertise in FX trading and their large amount of money they move for customers every day.

But it's the service where they really stand out. If that's important to you, then a broker is likely a great fit.

Top UK currency brokers compared

FX Broker

Features

Rating

Pricing

TorFX

Headquarters in UK, 24/7 transfers, UK call centre, forward contracts, regular payments, mobile app

⭐⭐⭐⭐⭐

No fees + competitive margins - request a free quote

Regency FX

Headquarters in UK, small, attentive UK team of FX specialists, forward contracts, regular payments

⭐⭐⭐⭐

No fees + competitive margins - request a free quote

Currencies Direct

Headquarters in UK, 24/7 transfers, UK call centre, forward contracts, regular payments, mobile app

⭐⭐⭐⭐

No fees + competitive margins - request a free quote

Key Currency

Limit orders, forward contracts, regular payments up to 12 months

⭐⭐⭐⭐

No fees + competitive margins - request a free quote

OFX

Limit orders, forward contracts, regular payments

⭐⭐⭐

No fees + competitive margins

Lumon

Offices in UK, Ireland, Spain and Portugal

⭐⭐⭐

No fees + competitive margins

What is a currency brokerage anyway?

A currency brokerage is a company that offers currency exchange services with high-touch customer service.

They will convert your funds from one currency to another, and ensure it arrives at your chosen destination bank account.

These firms are staffed by currency trading analysts and account managers. Their job is to help you achieve your goals, executing currency conversions in the open market.

Currency Broker vs Forex Broker

Some people confuse currency broker services with forex trading brokerages.

The former is what we're talking about, and I've described above. Perfect for anyone wanting to transfer money abroad.

The latter is a service that lets you directly trade currencies. Think forex day trading or currency investors, making speculative bets on currency fluctuations.

We say leave that to the professionals!

Benefits

  • Competitive rates

  • Large transfer confidence

  • FX advice

  • Experience with property purchases, emigration, and other scenarios

  • Advanced currency features: ask about locking in future rates, automated buy/sell orders, and FX risk stragies

  • Regular payments - automatically handle international salaries, pensions or other recurring transfers

Alternatives

Brokers aren't your only method for sending money abroad. There are two other main categories:

The good: digital money transfer services

International transfer apps like Wise, Revolut, Zing and Remitly provide a serious alternative to a currency broker.

Their fee structures are more transparent, so you can get an idea of costs on their website, rather than over the phone.

They also make self-service transfers that much easier. These modern fintech companies have some of the best apps on the market. For the more tech-savvy, they should be strongly considered.

What you'll lose is the personal service that only FX brokers offer. Customer support, advice and guidance will be lacking, so you'll need to do your research on your own.

If currency risk management is important to you, digital services may come up short too. Forward contracts, limit orders, stop losses and FX hedging strategies are best sought from a broker.

The not-so-good: high-street banks

This is one alternative that should not be on your list!

Banks may offer low fees, but their foreign exchange markup means their exchange rates are very poor.

You can certainly make a bank transfer to a money transfer specialist - but don't send money internationally directly with your bank, unless you're willing to lost up to 4% of your transfer value.

Contributors

Luke Eales
Luke is the founder of SendAbroad and is based in London, UK. His aim with SendAbroad is to help Brits be smart with their international money moves.